Cancellation and Refund

All orders placed will be shipped in 2-3 days by contracted cargo if they are in stock on Shipping is valid for all of Turkey. Shipping information is given to you. Depending on your location, you will receive your package 3 to 4 days after the cargo delivery. Shipping costs are as stated on the site.

Returns and Exchanges
We process the return within 14 business days without asking any questions.

Refund terms:

-Books are non-refundable.

– The product must be unopened and unused.

– Return transportation / shipping costs belong to the customer.

– Send your returns to our head office.

– We cannot be held responsible for incorrect delivery addresses.

– reserves the right not to refund any damage caused by the customer.

– Please check the products for any damage before taking them, even if you do not open the box.

– You can take photos of the damaged products without opening them and send us an e-mail and make your return.

Digital Products
If the purchase is canceled 2 days before the sessions and workshops specified dates, the fee will be refunded after being notified through the communication channels specified on the site. For cancellations on the same day and 1 day in advance, a replacement is made with another product in the future. Purchased digital records are non-refundable. Programs, sessions and coaching are non-refundable once they start.

Discounts-Deals and Campaigns
We organize special discount campaigns for social networks and news bulletins. So don’t forget to follow us on our social networks and sign up for our newsletter!

Suggestions and Complaints invests heavily in the service and quality it offers you and places great value on face-to-face communication. So if you have any suggestions please feel free to let us know. You can send us your suggestions by e-mail or by phone:


Whatsap communication line:

Working hours

Weekdays: 09:00 -18: 00